Notice of Accessibility

We are committed to providing the best possible experience and round-the-clock service to all our guests, including those with disabilities. Please be aware that the Aqua Hotel is designated historic structure and a qualified historic building under the ADA. As such, we are unable to provide full accessibility even while complying with the ADA’s requirements. If you require a fully accessible hotel, please feel free to check our sister property in the area that does cover your needs at www.cresthotel.com          .
 

The Aqua Hotel seeks to lower the technical barriers to accessibility on our website, mobile applications, and other digital platforms (collectively, “Digital Platforms”) for persons with disabilities. We understand that individuals with varying disabilities may seek information on our Digital Platforms, and it is our goal to provide such individuals access to the content, features, and functionality available through our website.

With the above in mind, we have taken a number of steps to make our Digital Platforms accessible. In addition, we will continue to implement commercially reasonable changes to improve accessibility to the content, features, and functionality of our Digital Platforms.

If you are unable to access any content, feature, or functionality available on or through our Digital Platforms, please email us at reservations@aquamiami.com or call us at 305-538-4361. We will make reasonable efforts to address the problem, which may include providing you an alternative method(s) for obtaining the content, accessing the functionality or features, and/or fulfilling your request.